Terms and conditions

1. DEFINITIONS AND TERMS
Anisapharm Distribution – is the trade name of ANISAPHARM DISTRIBUTION SRL, a legal entity of Romanian nationality, with its registered office in Bucharest, Calea Plevnei 139a, sector 6, with order number in the Trade Register J40/5619/2020, unique tax registration code RO42018410 .

Seller – Anisapharm Distribution.

Buyer – can be any natural person who is over 16 years old or legal person or any legal entity that creates an Account on the Site and places an Order, provided that he is entitled to purchase the selected product.

Customer – can be any natural person who is over 16 years old or legal person who has or obtains access to the CONTENT, through any means of communication provided by Anisapharm Distribution (electronic, telephone, etc.) or based on a user agreement existing between Anisapharm Distribution and this one and which requires the creation and use of an Account.

User – any natural person who is over 16 years of age or a legal entity registered on the Site, who, by completing the Account creation process, has agreed to the site-specific clauses in the General Terms and Conditions section.

Nickname – pseudonym by which a certain User/Client/Buyer can add Content to the Site. The nickname is associated with the information on the Site of the User/Client/Buyer under the name “Username”.

Account – the section of the Site consisting of an e-mail address and a password that allows the Buyer to submit the Order and which contains information about the Client/Buyer and the Buyer’s history on the Site (Orders, tax invoices, Goods guarantees, etc.). The user is responsible and will ensure that all the information entered when creating the Account is correct, complete and up-to-date.

Favorites – section of the Account that allows the Buyer/User to create Lists of Goods and Services that he/she wants to follow with a view to a possible purchase using the service offered by the Seller to track the Goods and Services by receiving Commercial Communications from his part.

List – the Favorites section where the Buyer/User can add Goods or Services that they want to follow for a possible purchase and which, subsequently, they can delete or add to the shopping cart (“My Cart”).

Lists can be:

Public: any Customer/Buyer/User can view the Buyer’s/User’s List if he has shared it on social networks (Facebook, Twitter and Google+) or if he accesses the Buyer’s/User’s public profile on the Site. The lists are public, and the Buyer/User has the possibility to set them as private at any time, directly from his Account, the Favorites section;

Private: they can only be viewed by the Account holder. The Buyer/User has the possibility to set them as public at any time, directly from his Account, the Favorites section.

My basket – section of the Account that allows the Buyer/User to add Goods or Services that he wishes to purchase at the time of addition or at a later time; if the Goods or Services are not purchased at the time of addition by making the Order, the Buyer/User will benefit from the service offered by the Seller for tracking the Goods and Services by receiving Commercial Communications from him.

Site – the online store hosted at the web address anisapharm.ro and its subdomains.

Order – an electronic document that acts as a form of communication between the Seller and the Buyer through which the Buyer conveys to the Seller, through the Site, his intention to purchase Goods and Services from the Site.

Goods and Services – any product or service listed on the Site, including the products and services mentioned in the Order, which are to be provided by the Seller to the Buyer as a result of the concluded Contract.

Campaign – the act of exhibiting for commercial purposes, a finite number of Goods and/or Services having a limited and predefined stock, for a limited period of time established by the Seller.

Contract – represents the remote contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.

Content – represents:

– all the information on the Site that can be visited, viewed or otherwise accessed by using an electronic device;
– the content of any e-mail sent to the Buyers by the Seller by electronic means and/or any other means of communication available;
– any information communicated by any means by an employee/collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;
– information related to the Goods

 

Entitled rights Description
Access You can ask us:

  • to confirm whether we are processing your personal data;
  • to provide you with a copy of this data;
  • to provide you with other information about your personal data, such as what data we have, what we use it for, who we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it, what rights you have , how you can make a complaint, where we obtained your data, to the extent that the information has not already been provided to you by this notice.
Correction You can ask us to correct or complete your inaccurate or incomplete personal data.

We may attempt to verify the accuracy of the data before rectifying it.
Data deletion You can ask us to delete your personal data, but only if:

  • they are no longer necessary for the purposes for which they were collected;
  • or you have withdrawn your consent (if the data processing was based on consent);
  • or exercise a legal right to object;
  • or they were processed illegally;
  • or we have a legal obligation to do so.

We are not obliged to comply with your request to delete your personal data where the processing of your personal data is necessary:

  • to comply with a legal obligation; or
  • for establishing, exercising or defending a right in court.

There are certain other circumstances in which we are not obliged to comply with your data deletion request, although these two are the most likely circumstances in which we may refuse your request

Keep in mind that, before exercising this right, download from your Anisapharm account and save all the documents related to the orders made from Anisapharm, regardless of whether the invoicing was done to you or to another natural or legal person (such as: invoices, warranty certificates). If you do not take this step before exercising your right to deletion, you will lose all these documents and Anisapharm will be unable to make them available to you, as the case may be, because the process of deleting the data, respectively the Anisapharm account , with all the related data and documents, is an irreversible process.
Restriction of data processing You can ask us to restrict the processing of your personal data, but only if:

  • their accuracy is disputed (see rectification section), to enable us to verify their accuracy; or
  • the processing is illegal, but you do not want the data to be deleted; or
  • they are no longer necessary for the purposes for which they were collected, but you need them to establish, exercise or defend a right in court; or
  • you have exercised your right to object and checking whether our rights prevail is ongoing.

We may continue to use your personal data following a restriction request if:

  • we have your consent; or
  • to establish, exercise or ensure the defense of a right in court; or
  • to protect the rights of eMAG or another natural or legal person.
Data portability You may ask us to provide your personal data in a structured, commonly used and machine-readable format, or you may request that it be “ported” directly to another data controller, but in each case only if:

  • the processing is based on your consent or the conclusion or performance of a contract with you; and
  • the processing is done by automatic means.
Opposition You can object at any time, for reasons related to your particular situation, to the processing of your personal data on the basis of our legitimate interest, if you consider that your fundamental rights and freedoms prevail over this interest.

You can also object to the processing of your data for direct marketing purposes (including profiling) at any time without giving any reason, in which case we will stop this processing as soon as possible.
Automated decision making You can ask not to be the subject of a decision based solely on automated processing, but only where that decision:

  • produce legal effects with respect to you; or
  • affects you in another similar and significant way.

This right does not apply if the decision reached by automated decision-making:

  • this right does not apply if the decision reached by automated decision-making:
  • is authorized by law and there are adequate safeguards for your rights and freedoms; or
  • is based on your explicit consent.
Claims You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the supervisory authority for data protection are as follows:

The National Supervisory Authority for the Processing of Personal Data

G-ral Blvd. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania

Telephone: +40.318.059.211 or +40.318.059.212;

E-mail: anspdcp@dataprotection.ro

Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance, and we promise to make every effort to resolve any problem amicably.

We remind you that you can contact us at any time in the following ways:

– by e-mail at: contact@anisapharm.ro or

– by post or courier to the address: Calea Plevnei no. 139a, 1st floor, Sector 6, Bucharest, Ilfov County

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